Shipping policy
At Riggora, we’re committed to getting your order to you quickly, safely, and with the highest level of care.
Outdoor play matters — and when kids are excited to operate their new RC machines, every day counts. That’s why we work hard to ensure smooth and reliable delivery from the moment you place your order.
Free Shipping
All orders over $50 qualify for free standard shipping.
Free shipping applies to the courier’s standard delivery service.
Processing Time
Once your order is placed, it is forwarded to our fulfillment team for preparation.
Processing time: 1–4 business days
When your order ships, you will automatically receive an email with your tracking number.
Please allow up to 48 hours for tracking information to update.
Estimated Delivery Times
Standard delivery timeframes:
USA: 4–10 business days
Canada & Mexico: 6–10 business days
Europe & UK: 4–8 business days
Australia: 4–8 business days
Other countries: 5–15 business days
📦 To serve customers worldwide, Riggora ships from multiple warehouses in different countries.
Depending on stock availability, demand, and your location, your order will be dispatched from the warehouse closest to you.
How to Track Your Order
Once shipped, your tracking number will be emailed to you automatically.
If you do not receive tracking details within 2 days after your shipping confirmation, please contact us at support@riggora.com with your name and order number.
Our team will assist you right away.
Missing or Damaged Items
If your package arrives with missing or damaged items, please email us at support@riggora.com
Depending on stock levels, some orders may be shipped in multiple parcels.
If we made an error during fulfillment, we will immediately reship the missing or correct items using express shipping — free of charge.
Important Notice
Delivery times are estimates and can vary based on your location, courier workload, or local customs procedures.
Although delays are uncommon, they may occur due to circumstances beyond our control.
We appreciate your understanding and patience.
✨ At Riggora, your satisfaction comes first.
Every RC machine is prepared, packaged, and shipped with care — so your child can start their next adventure as soon as possible.